Transferring/Modifying your domain
name
This article is intended for customers who have previously
registered their domain name with a third-party domain
registrar (example: Network Solutions) and who need
to transfer it to Poplogic. In order for Poplogic
to host your domain name and associate it with your
hosting service, a domain modification request will
need to be made with the company that your domain
name was registered with. (known as a domain registrar).
The domain modification/transfer
process is the complete responsibility of the customer
(the domain owner). If you need assistance
transferring your domain name, please contact your
domain registrar for technical support - you've paid
for this support by virtue of owning a domain name
with the registrar. Poplogic may charge an additional
fee for excessive support resources assisting customers
in the domain transfer process. The information contained
in this document is our main customer resource for
domain name transfer assistance.
It is important to understand that your host provider
(Poplogic) has no more power to transfer your domain
than a complete stranger would. As a domain
name owner, you are completely responsible for the
information (including the name servers) that is contained
in your domain record.
In order for Poplogic to correctly resolve your domain
name to the IP address of your hosting service, your
domain name record must contain the name server information
that was included in your welcome email.
As this process is sometimes complicated, Poplogic
has attempted to provide general information regarding
domain name transfer. As stated above, you should
consult your domain registrar if you have difficulty.
If your domain is registered with Network Solutions
(www.netsol.com), and you asked to have Poplogic begin
transfer/modification during your order, we will attempt
to begin the transfer process for you one time. If
you have Network Solutions web based management access,
you will need to supply that to Poplogic before we
begin modifying your domain name.
Any portion (outside of changing the owner or registrar)
of your domain name can be easily modified by following
the appropriate steps provided by your domain registrar.
This article deals mainly with modifying the technical
contact, and name servers portion of your domain name
record so that it can be hosted in the Poplogic network.
There are hundreds of domain name registrars internationally
making it virtually impossible for us to provide the
modification steps of each registrar. This article
covers the modification steps of a few popular domain
name registrars. You should however consult the particular
registrar of your domain name for the exact modification
steps.
More Information:
Domain modifications can take 24-48 hours to be fully
completed. - Reboot your computer if your domain still
does not appear to be resolving correctly even after
the modification wait period. - For security purposes,
domain name records can only be modified by the domain
name owner. For this reason, Poplogic is only able
to provide limited assistance in actually getting
your domain name correctly modified to be hosted on
our network. Ultimately, it is the responsibility
of the customer to make sure that their domain name
is correctly modified to resolve to the IP address
of their host account.
